Commercial conflict management and dispute resolution /

Fenn, Peter

Commercial conflict management and dispute resolution / Peter Fenn - Abingdon, Oxon : Spon Press, 2012 - 165 p. : ill. ; 24 cm.

Includes bibliographical references and index

Introduction -- Conflict and dispute -- Conflict management and dispute avoidance -- Negotiation -- Mediation -- Adjudication -- Arbitration -- Other ADR techniques -- Cooperation and collaboration -- Game theory -- The stages of dispute -- The psychology of disputes

9780415578264 (hardback : alk. paper) 9780415578288 (pbk. : alk. paper) 9780203852217 (ebk.)


Conflict management
Dispute resolution (Law)
Conflict management--Case studies

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