Quality management : principles, systems and tools /
Roslina Ab Wahid
Quality management : principles, systems and tools / Roslina Ab Wahid - 2nd ed. - Shah Alam : Penerbit UiTM, 2012 - x, 166 p. : ill. ; 23 cm.
Includes bibliographical references and index
9789673634071
Quality assurance--Management
Total quality management
Quality control
Organizational effectiveness
Quality management : principles, systems and tools / Roslina Ab Wahid - 2nd ed. - Shah Alam : Penerbit UiTM, 2012 - x, 166 p. : ill. ; 23 cm.
Includes bibliographical references and index
9789673634071
Quality assurance--Management
Total quality management
Quality control
Organizational effectiveness