The four stages of highly effective crisis management : how to manage the media in the digital age /

Jordan-Meier, Jane

The four stages of highly effective crisis management : how to manage the media in the digital age / Jane Jordan-Meier - Boca Raton. FL : CRC Press, c2011 - xxiii, 296 p. : ill. ; 25 cm.

Includes bibliographical references and index

9781439853733


Mass media--Management
Crisis management
Online social networks

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