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Quality management in local authorities administration in Sarawak /

Ahi Sarok

Quality management in local authorities administration in Sarawak / Ahi Sarok - Kota Samarahan, Sarawak : Universiti Malaysia Sarawak, 2012 - x, 198 p. : ill. ; 24 cm.

Includes bibliographical references and index

ISBN: 9789675527432 (paperback)

Subjects--Topical Terms:
Total quality management in government--Malaysia
Local government--Sarawak
Benchmarking (Management)--Malaysia

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