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Observing the user experience : a practitioner’s guide to user research /

Kuniavsky, Mike

Observing the user experience : a practitioner’s guide to user research / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed - 2nd ed. - Amsterdam, The Netherlands : Morgan Kaufmann, c2012 - xiii, 585 p. ; 24 cm.

Includes bibliographical references and index

ISBN: 9780123848697

Subjects--Topical Terms:
User-centered system design
Observation (Scientific method)

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