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The exchange : a bold and proven approach to resolving workplace conflict /

Dinkin, Steven

The exchange : a bold and proven approach to resolving workplace conflict / Steven Dinkin, Barbara Filner, Lisa Maxwell - New York : CRC Press, c2011 - xiv, 123 p. ; 24 cm.

Includes index

ISBN: 9781439852989 (pbk. : acid-free paper) 1439852987 (pbk. : acid-free paper)

Subjects--Topical Terms:
Conflict management
Personnel management
Interpersonal conflict--Prevention

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