Public service performance : perspectives on measurement and management /
Public service performance : perspectives on measurement and management /
edited by George A. Boyne ... [et al.]
- Cambridge : Cambridge University Press, 2010
- xvii, 319 p. : ill. ; 25 cm.
Based on papers presented at the seminar Determinants of Performance in Public Organizations, held at Cardiff University, May 2004
Includes bibliographical references and index
9780521172936 (pbk.) 9780521859912 (hbk.)
Administrative agencies--Management--Evaluation--Congresses
Public administration--Evaluation--Congresses
Total quality management in government--Congresses
Comparative government--Congresses
Based on papers presented at the seminar Determinants of Performance in Public Organizations, held at Cardiff University, May 2004
Includes bibliographical references and index
9780521172936 (pbk.) 9780521859912 (hbk.)
Administrative agencies--Management--Evaluation--Congresses
Public administration--Evaluation--Congresses
Total quality management in government--Congresses
Comparative government--Congresses