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Managing your library and its quality : the ISO 9001 way /

Balagué, Núria

Managing your library and its quality : the ISO 9001 way / Núria Balagué and Jarmo Saarti - Oxford : Chandos Publishing, 2011 - xvii, 211 p. : ill ; 24 cm. - Chandos information professional series .

Includes bibliographical references and index

ISBN: 9781843346548 1843346540

Subjects--Topical Terms:
ISO 9001 Standard
Libraries--Quality control
Libraries--Standards

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