Fundamentals of business process management /
Fundamentals of business process management /
Marlon Dumas ... [et al.]
- Berlin : Springer-Verlag, 2013
- xxvii, 399 p. : ill. ; 24 cm.
Includes bibliographical references and index
Introduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence
9783642331428
Business--Data processing--Management
Reengineering (Management)
Includes bibliographical references and index
Introduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence
9783642331428
Business--Data processing--Management
Reengineering (Management)