The moderator's survival guide : handling common, tricky, and sticky situations in user research /
Donna Tedesco
The moderator's survival guide : handling common, tricky, and sticky situations in user research / Donna Tedesco, Fiona Tranquada - Waltham, MA : Morgan Kaufmann, 2014 - xxiii, 323 p. : col. ill. ; 24 cm.
Includes bibliographical references and index
9780124047006
Commercial products--Testing
Computer software--Testing
Focus groups
Forums (Discussion and debate)
The moderator's survival guide : handling common, tricky, and sticky situations in user research / Donna Tedesco, Fiona Tranquada - Waltham, MA : Morgan Kaufmann, 2014 - xxiii, 323 p. : col. ill. ; 24 cm.
Includes bibliographical references and index
9780124047006
Commercial products--Testing
Computer software--Testing
Focus groups
Forums (Discussion and debate)