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Service thinking; the seven principles to discover innovaties opportunities /

Hastings, Hunter

Service thinking; the seven principles to discover innovaties opportunities / Hunter Hastings and Jeff Saperstein - USA : Business Expert Press; 2014 - xxviii, 235 p. : ill. ; 23 cm.

Includes bibliographical references and index

ISBN: 9781606496626

Subjects--Topical Terms:
Service industries
Service management

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