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Engineering and management of IT-based service systems : an intelligent decision-making support systems approach /

Engineering and management of IT-based service systems : an intelligent decision-making support systems approach / edited by Manuel Mora ... [et al.] - Berlin : Springer-Verlag, 2014 - xii, 232 p. : ill. ; 24 cm. - Intelligent Systems Reference Library, 55 1868-4394 ; . - Intelligent Systems Reference Library ; 55 .

Includes bibliographical references

ISBN: 9783642399275

Subjects--Topical Terms:
Artificial intelligence
Engineering

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