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Outcomes, performance, structure (OPS) : three keys to organizational excellence /

Gallery, Michael E.

Outcomes, performance, structure (OPS) : three keys to organizational excellence / Michael E. Gallery and Stephen C. Carey - Milwaukee, Wisconsin : ASQ Quality Press, c2014 - xiii, 94 p. : ill. ; 24 cm.

Includes bibliographical references (p. 85-89) and index

ISBN: 9780873898706 (hbk.)

Subjects--Topical Terms:
Organizational effectiveness
Performance
Total quality management

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