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The certified manager of quality/organizational excellence handbook /

The certified manager of quality/organizational excellence handbook / Russell T. Westcott, editor - 4th ed. - Milwaukee, Wisconsin : ASQ Quality Press, c2014 - xxxi, 654 p. : ill. ; 26 cm.

Includes bibliographical references (p. 567-580) and index

ISBN: 9780873898614 (hbk.)

Subjects--Topical Terms:
Total quality management--Handbooks, manuals, etc.

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