Process redesign : the implementation guide for managers /
Tenner, Arthur R.
Process redesign : the implementation guide for managers / Arthur R. Tenner, Irving J. DeToro - Upper Saddle River, NJ : Prentice Hall, 2000 - xx, 332 p. : ill. ; 23 cm. - Engineering process improvement series . - Engineering process improvement series .
Includes bibliographical references and index
9780133764819 (pbk.) 0133764818 (pbk.)
Reengineering (Management)
Total quality management
Process redesign : the implementation guide for managers / Arthur R. Tenner, Irving J. DeToro - Upper Saddle River, NJ : Prentice Hall, 2000 - xx, 332 p. : ill. ; 23 cm. - Engineering process improvement series . - Engineering process improvement series .
Includes bibliographical references and index
9780133764819 (pbk.) 0133764818 (pbk.)
Reengineering (Management)
Total quality management