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The mediation process : practical strategies for resolving conflict /

Moore, Christopher W.

The mediation process : practical strategies for resolving conflict / Christopher W. Moore - 4th ed. - San Francisco, CA : Jossey-Bass, c2014 - xvi, 686 p. : ill. ; 23 cm.

Includes index

ISBN: 9781118304303 (pbk.)

Subjects--Topical Terms:
Mediation
Conflict management

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