Managing airports : an international perspective /
Graham, Anne, 1958-
Managing airports : an international perspective / Anne Graham - 4th ed. - Milton Park, Abingdon, Oxon : Routledge, 2014 - xvi, 326 p. : ill. ; 25 cm.
Includes bibliographical references and index
The structure of the airport industry -- Airport economics and performance benchmarking -- The airport-airline relationship -- Airport operations -- Airport service quality -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects
9780415529402 (hbk.) 9780415529419 (pbk.)
Airports--Management
Managing airports : an international perspective / Anne Graham - 4th ed. - Milton Park, Abingdon, Oxon : Routledge, 2014 - xvi, 326 p. : ill. ; 25 cm.
Includes bibliographical references and index
The structure of the airport industry -- Airport economics and performance benchmarking -- The airport-airline relationship -- Airport operations -- Airport service quality -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects
9780415529402 (hbk.) 9780415529419 (pbk.)
Airports--Management