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Operations and process management : principles and practice for strategic impact /

Operations and process management : principles and practice for strategic impact / Nigel Slack ... [et al.] - 3rd ed. - Essex, England : Pearson Education , 2012 - xxii, 540 p. : ill. (some col.) ; 28 cm.

To access , www.pearsoned.co.uk/slack ; access code ISESOP-SPADA-BLEND-ROBED-ABBOT-NONES

Includes bibliographical references and index

ISBN: 9780273768807 (hbk.) 0273768808 (hbk.)

Subjects--Topical Terms:
Manufacturing processes
Process control

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