The process improvement handbook : a blueprint for managing change and increasing organizational performance /

Boutros, Tristan

The process improvement handbook : a blueprint for managing change and increasing organizational performance / Tristan Boutros, Tim Purdie ; illustrations by Dustin Duffy - New York : McGraw-Hill Education, 2014 - xxvi, 382 p. : ill. ; 25 cm.

Incudes bibliographical references and index

9780071817660


Workflow--Management
Labor productivity
Business planning
Organizational effectiveness

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