Lean for banks : improving quality, productivity, and morale in financial offices /

Oppenheim, Bohdan W., 1948-

Lean for banks : improving quality, productivity, and morale in financial offices / Bohdan W. Oppenheim, Marek Felbur - Boca Raton, FL : CRC Press, 2015 - xvi, 223 p. : ill. ; 26 cm.

Includes bibliographical references and index

9781482260847 (pbk.)


Banks and banking--Waste minimization
Bank employees

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