Communication apprehension, avoidance, and effectiveness /

Richmond, Virginia P.

Communication apprehension, avoidance, and effectiveness / written by Virginia P. Richmond, James C. McCroskey, and Jason S. Wrench - 6th ed. - Boston : Pearson, 2013 - viii, 148 p. : ill. ; 23 cm.

Includes bibliographical references and index

9780205118045


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