Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /

Michelli, Joseph A.

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Joseph Michelli - New York : McGraw-Hill Education, 2014 - xi, 286 p. : ill. ; 22 cm.

Includes bibliographical references and index

9780071801256 (hbk.) 0071801251 (hbk.)


Starbucks Coffee Company--Management


Customer relations
Product management
Corporate culture
Success in business

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