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Managing organisational excellence : cases on P&Q management /

Managing organisational excellence : cases on P&Q management / Malaysian Productivity Corporation (MPC) - Petaling Jaya, Selangor : Malaysia Productivity Corporation, [2000] - 83 p. : col. ill., maps. ; 27 cm.

At the head of title on cover: Measuring up P & Q

ISBN: 9789832025412

Subjects--Topical Terms:
Total quality management--Case studies--Malaysia
Organizational effectiveness--Measurement--Malaysia

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