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Oracle case management solutions/

Smiers, Léon

Oracle case management solutions/ Léon Smiers... [et al.] - Boca Raton : Auerbach Publications, 2016 - xxxii, 426 p. : ill. ; 26 cm.

Includes bibliographical references and index

ISBN: 9781482223828

Subjects--Topical Terms:
Customer services--Management
Knowledge workers

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