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Conflict management : a communication skills approach /

Borisoff, Deborah,

Conflict management : a communication skills approach / Deborah Borisoff, David A. Victor - Second edition - viii, 247 p. ; 23 cm.

Includes bibliographical references and index

ISBN: 9780205272945

Subjects--Topical Terms:
Interpersonal conflict
Conflict management
Interpersonal communication

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