MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01103ngm a2200265 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000065988 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117141035.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
121109t2000 ilu45 f s0 vceng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
978 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201403061503 |
| Level of effort used to assign nonsubject heading access points |
iswan |
| -- |
201211091602 |
| -- |
farina |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
dvd HF5415.5 .T56 2000 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Timm, Paul R. |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The power of customer services |
| Medium |
[video recording] : |
| Remainder of title |
A how to approach to successful customer service/ |
| Statement of responsibility, etc. |
Jack Wilson & Associates, Inc. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Chicago, Illinois : |
| Name of publisher, distributor, etc. |
JWAVIDEO, |
| Date of publication, distribution, etc. |
2000 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 digital video disc (DVD: 45min): |
| Other physical details |
digital; |
| Dimensions |
12cm. + 1 compact disc audio (CD audio: 45min): |
| Other physical details |
digital ; |
| Dimensions |
12c + |
| Accompanying material |
1 guide book, xvi, 39p. : ill.; 28cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Library internal view only. |
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
Disc compatible with computer DVD drive and DVD player. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Management |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication in management |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Host name |
uwww.jwavideo.com |