MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01553ngm a2200253 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000072873 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117141041.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
130703t2006 vra25 f s0 vceng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
MED0000280(Local) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201905271209 |
| Level of effort used to assign nonsubject heading access points |
fateeha |
| Level of effort used to assign subject headings |
201412151219 |
| Level of effort used to assign classification |
iswan |
| -- |
201307031256 |
| -- |
ida |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
dvd HF5415.52 .A56 2006 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Annoyances and complaints |
| Medium |
[video recording]: VEA ESL Guide 4 / |
| Statement of responsibility, etc. |
Video Education Australia |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Name of publisher, distributor, etc. |
Bendigo, Vic. : |
| -- |
Video Education Australia, |
| Date of publication, distribution, etc. |
2006 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 digital video disc (DVD) (25min.): |
| Other physical details |
color ; |
| Dimensions |
12cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Library internal view only. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This program aims to initiate conversations about complaints using appropriate lexis, sentence structure and grammar points. What is a pet peeve? Why are some behaviours or actions bothersome? How have specific complaints been dealt with in the past and how could they be dealt with in the future? How might the language one uses to complain to different people (e.g.. friend vs. administrator) vary? Particular emphasis is placed on the complaints that students might have at school, in shared accommodation, at home, and with friends. We'll also take a look at the language used to write a formal complaint letter. |
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
Disc compatible with computer DVD drive and DVD player. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Consumer complaints |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |