MARC details
| 000 -LEADER |
| fixed length control field |
04132nam a2200277 a 4500 |
| 001 - CONTROL NUMBER |
| control field |
vtls000025172 |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20251117144514.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
080306t2008 xxua f bi 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
| LC control number |
2006-102288 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
0205478913 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780205478910 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
| Level of rules in bibliographic description |
201107131959 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200908141416 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908141348 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908131739 |
| Level of effort used to assign classification |
VLOAD |
| -- |
200803060959 |
| -- |
norsaini |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
P95 .D86 2008 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Dunn, Daniel M. |
| 245 10 - TITLE STATEMENT |
| Title |
Communication : |
| Remainder of title |
embracing difference / |
| Statement of responsibility, etc. |
Daniel M. Dunn, Lisa J. Goodnight. |
| 250 ## - EDITION STATEMENT |
| Edition statement |
2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Place of publication, distribution, etc. |
Boston, MA : |
| Name of publisher, distributor, etc. |
Pearson Education/Allyn and Bacon, |
| Date of publication, distribution, etc. |
c2008. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xx, 412 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc. note |
Includes bibliographical references (p. 401-404) and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
An overview of communication -- The communication process -- Functions of communication -- Types of communication -- Understanding difference, diversity, and communication -- Perception -- The process of perception -- Perceptions of ourselves -- Perception of others -- Developing accurate perceptions of ourselves and others -- Listening -- Hearing and listening -- Factors that interfere with listening -- Effective listening -- Verbal communication -- The nature of language and meaning -- The meaning of words -- Factors that influence our language use -- Problems with language -- Improving verbal skills -- Nonverbal communication -- The nature of nonverbal communication -- Types and functions of nonverbal communication -- Improving nonverbal communication -- Understanding ourselves and others -- The nature of interpersonal relationships -- Self-disclosure within relationships -- Theoretical explanations of interpersonal communication -- Conflict within relationships -- Improving our efforts to resolve conflicts -- Creating a positive communication climate -- Understanding defense mechanisms -- Coping with defensiveness -- Stepping back from defensiveness -- Interviewing -- Interview questions -- Organizing the interview -- Types of interviews -- The employment interview -- Preparing for an interview -- Improving your interviewing skills -- Communicating in small-groups -- An overview of small-group communication -- Types of small groups -- Variables in small-group communication -- Participating in small-group discussions -- Decision-making methods -- Communication skills within small groups -- Solving problems using small groups -- Solving problems as a group -- Types of problem-solving formats -- The process of problem solving -- Leadership -- Effective leadership communication -- Selecting a speech topic and adapting to the audience -- Selecting a topic -- Yourself -- The situation -- The audience -- Demographic factors -- Audience characteristics -- Brainstorming -- Adapting to the audience -- The speech purpose -- Thesis statement -- Researching and using supportive material for your speech -- Sources of information -- Finding sources : the library -- Using the Internet : World Wide Web -- Citing sources -- Forms of support for your speech -- Anecdotes and stories -- Presentational aids -- Using presentational aids -- Organizing your speech -- The body -- The introduction -- The conclusion -- Transitions -- Preparing the speech outline -- Delivering your speech -- Oral and written communication -- Understanding speech anxiety -- Types of delivery -- Sharing ideas -- Using your body -- Using your voice -- Practicing your speech -- The informative speech -- The nature of the informative speech -- Informative speech topics -- Organizing the informative speech -- Methods of presenting an informative speech -- Sample informative student speech -- The persuasive speech -- Developing a persuasive speech objective -- Topics for a persuasive speech -- Organizing your persuasive speech -- Developing persuasive appeals -- Techniques for enhancing your credibility -- Sample student persuasive speech. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Oral communication. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Goodnight, Lisa J. |