MARC details
| 000 -LEADER |
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| fixed length control field |
04107nam a2200265 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
vtls000039554 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20251117145435.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
090706t2008 nju f b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780470238264 (cloth) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0470238267 (cloth) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201107132148 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
201006161518 |
| Level of effort used to assign classification |
fauzi |
| Level of effort used to assign subject headings |
200908141643 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908141620 |
| Level of effort used to assign classification |
VLOAD |
| -- |
200907061603 |
| -- |
saini |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5548.8 .T35 2008 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Takash, Joe |
| 245 10 - TITLE STATEMENT |
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| Title |
Results through relationships : |
| Remainder of title |
building trust, performance, and profit through people / |
| Statement of responsibility, etc. |
Joe Takash |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Hoboken, N.J. : |
| Name of publisher, distributor, etc. |
Wiley, |
| Date of publication, distribution, etc. |
c2008 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxxiii, 190 p. ; |
| Dimensions |
24 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes index |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Introduction : get right to the bottom line -- Putting a hard line on soft skills -- Behaviors or bust -- Actions get outcomes -- Warning: the higher you go, the bigger the blindspots -- Simplicity creates sustainability -- How people behave and why they don’t change -- How this book will help you -- The benefits approach: helping you own your results -- Be a partner, not an order taker -- Taking second-class-citizen status for granted -- Ideal partnerships -- Starting off on the right foot -- Kindfidence -- Transitioning relationships -- Reality check: is the resistance coming from the other person ... or from you? -- Rewards outweigh the risks -- Impact: what partnership means to you -- Reveal your flaws without fear -- Turn a missed opportunity into a made one -- It takes strength to admit vulnerability -- A potent mixture -- Tips and techniques: how to reveal your flaws without fear -- Bridging the distance -- Offer honest and direct feedback -- The argument for feedback -- Tips and techniques for leveling with a person of influence -- Troubleshooting: when the feedback session doesn’t go as you planned -- Benefits: how feedback impacts relationships -- Getting great results -- Relishing productive confrontations -- Disagree without being disagreeable -- But what if ... -- Productive confrontation steps -- Do you want witnesses? -- Dealing directly with difficult issues -- Make gratitude a habit -- A simple thanks will do, and a written thanks may do better -- Dos and don’ts -- Modes of expression -- The suck-up obstacle -- What should I express appreciation about? -- Infusing relationships with trust, loyalty and goodwill -- Become an exceptional listener -- Four sins of bad listeners -- Practicing silence and other listening behaviors that work -- Listen with the selfless attitude of a saint -- Are you listening? a self-audit -- The foxhole principle: why you can depend on the best listeners -- Get to know the complete person -- It’s not enough to know the names of your boss’s kids and his golf handicap -- The complete person questionnaire -- Getting started: the trick of asking a boundary-crossing question -- Are you ready for complete relationships? -- It’s quality, not quantity -- Tell yourself the truth (and get others to help you) -- Types of self-deception -- Results you don’t want -- How to start telling yourself the truth -- Leveling with yourself -- Give more than people expect -- Giving is an attitude as well as an action -- Why we fail to give at the office -- Making contributions that count -- How do you know what to contribute? -- Contribution words and deeds -- Give from the heart as well as from the head -- Maximize your return on relationships -- Remind yourself why you partner -- A Relationship-driven world -- Troubleshooting: how to keep partnering relationships in good shape -- Don’t place limits on your business relationships -- Reciprocity: the importance of scratching backs -- There’s only so much one man (or woman) can do, but no limit to what two can accomplish |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Psychology, Industrial |
| Form subdivision |
Handbooks, manuals, etc. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Itpersonal relations |
| Form subdivision |
Handbooks, manuals, etc. |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Table of contents only |
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/toc/ecip0817/2008016812.html">http://www.loc.gov/catdir/toc/ecip0817/2008016812.html</a> |