MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01155nam a2200289 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000048930 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117145518.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
101206t2009 nyua f 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781426018459 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1426018452 (pbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201108191220 |
| Level of effort used to assign nonsubject heading access points |
fauzi |
| Level of effort used to assign subject headings |
201107132210 |
| Level of effort used to assign classification |
VLOAD |
| -- |
201012061121 |
| -- |
safura |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5415.5 .C66 2009 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Conlow, Rick |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
SuperSTAR customer service : |
| Remainder of title |
it's all about C.A.R.E. / |
| Statement of responsibility, etc. |
Rick Conlow, Doug Watsabaugh |
| 246 3# - VARYING FORM OF TITLE |
|---|
| Title proper/short title |
SuperSTAR customer service : |
| Remainder of title |
it's all about customers are really everything |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
[Rochester, N.Y.] : |
| Name of publisher, distributor, etc. |
Axzo Press, |
| Date of publication, distribution, etc. |
c2009 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
ii, 102 p. : |
| Other physical details |
ill. ; |
| Dimensions |
26 cm. |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
Crisp fifty-minute series |
| 500 ## - GENERAL NOTE |
|---|
| General note |
"Present a winning attitude, engage customers personally, identify and meet customer needs, manage problems effectively"--Cover |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Watsabaugh, Doug |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Fifty-minute series |