Telephone skills that satisfy customers : (Record no. 55321)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00948nam a2200265 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000048947 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251117150305.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 101206t2009 xxua f 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781426018466 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1426018460 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201108250949 |
| Level of effort used to assign nonsubject heading access points | Fida |
| Level of effort used to assign subject headings | 201107132212 |
| Level of effort used to assign classification | VLOAD |
| -- | 201012061159 |
| -- | safura |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5541.T4 C66 2009 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Conlow, Rick |
| 245 10 - TITLE STATEMENT | |
| Title | Telephone skills that satisfy customers : |
| Remainder of title | unleash the full potential of the telephone / |
| Statement of responsibility, etc. | Rick Conlow, Doug Watsabaugh |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | [United States] : |
| Name of publisher, distributor, etc. | Axzo Press, |
| Date of publication, distribution, etc. | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ii, 108 p. : |
| Other physical details | ill. ; |
| Dimensions | 26 cm. |
| 490 1# - SERIES STATEMENT | |
| Series statement | A crisp fifty-minute series book |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telephone in business |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telephone etiquette |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Watsabaugh, Doug |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | A crisp fifty-minute series book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not lost | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | 39.60 | HF5541.T4 C66 2009 | 0000058585 | 04/09/2019 | 1 | 39.60 | 04/09/2019 | Open Shelf |