MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02897ntm a2200265 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000091221 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117113311.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
150914t2014 my da f abm 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
THE0001512(Local) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201905271028 |
| Level of effort used to assign nonsubject heading access points |
asmadi |
| Level of effort used to assign subject headings |
201711291112 |
| Level of effort used to assign classification |
saini |
| -- |
201509141221 |
| -- |
asma |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HD38.5 .H873 2014 r Bc. |
| 100 0# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mohamad Husaini Badrul Zaman |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The study of satisfaction on third-party logistics (3PL) service in automotive industry : |
| Remainder of title |
a case study in Pekan, Pahang / |
| Statement of responsibility, etc. |
Mohamad Husaini Badrul Zaman |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Kuantan, Pahang : |
| Name of publisher, distributor, etc. |
UMP, |
| Date of publication, distribution, etc. |
2014 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 76 p. : |
| Other physical details |
ill. (some col.) ; |
| Dimensions |
30 cm. + |
| Accompanying material |
1 CD-ROM |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Faculty of Industrial Management |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Project paper (Bachelor of Industrial Technology Management with Honours) -- Universiti Malaysia Pahang - 2014 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Bibliography : p. 51-59 |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
This dissertation explores the topic of Supply Chain (SC), an important topic that captured attention of practitioner, journals and the business press. The focus of this research is on customer satisfaction of implementing Third-Party Logistics (3PL) services in automotive industry relative to the impact of the company’s financial performance. This research been conducted to study the relationship of 3PL implementation efficiency and company performance, and the most significant factors influences the efficiency of financial performance was examined. To investigate the relationship of 3PL implementation efficiency and company performance. To identify the most significant factor of 3PL implementation efficiency towards efficiency of financial performance of implementing 3PL. A quantitative analysis been conducted using SPSS 22 generating results on investigation of 3PL service efficiency towards efficiency of financial performance. The results shows all selected independent variables (IV) has strong linear relationship towards dependent variable (DV) providing service quality as the most significant factor of 3PL implementation towards efficiency of financial performance of implementing 3PL. In this study, it proves that implementing 3PL services do increased the companies financial performance. 3PL providers especially who provide service to automotive industry should focus on service quality because it has the most impact influence customer satisfaction. For recommendations, the all companies (especially automotive industries) are recommended to implement external logistics services (3PL, 4PL and etc.) in their operations or processes. Future researcher could use the same framework to explore different industry |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business logistics |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="http://ecollib.ump.edu.my/id/eprint/18812">http://ecollib.ump.edu.my/id/eprint/18812</a> |
| Public note |
Access in library only |