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Perceived psychological health impact cause by work-related communication after working hour among lecturers : a case study / Nurul Nazirah Binti Hamzah

By:

Nurul Nazirah Binti Hamzah [author.]

Material type: Text

text

Media type:

unmediated

Carrier type:

volume

ISBN:

THE0010240 (Local)

Subject(s):

Online resources:

Click here to access online

Dissertation note: Final Year Report (Bachelor of Occupational Safety and Health ) -- Universiti Malaysia Pahang Al-Sultan Abdullah - 2025 Abstract: Professional contacts have changed dramatically because of the increasing use of digital communication technologies, especially WhatsApp, but the lines between work and personal life have also become hazier. The psychological effects of academicians at Universiti Malaysia Pahang Al-Sultan Abdullah (UMPSA) using WhatsApp for workrelated purposes beyond office hours are investigated in this study. A cross-sectional survey was used to gather information from 30 academics about how they felt about communication after hours and how it affected their mental health. To measure psychological consequences, the Depression, Anxiety, and Stress Scale (DASS-21) was utilised. The findings show that 56.7% of respondents said they received work-related communications on vacations, 70% said they received them on weekends, and 86.7% said they received them when off-duty. Remarkably, 30% of participants thought that after-hours communication had a detrimental effect on relationships with coworkers, and 33.3% of participants found it to be stressful. Significant correlations between mental health outcomes and variables like income level, chronic illness, and job grade were found through analysis; participants with chronic conditions and those with higher job grades were more susceptible to stress, anxiety, and depression. The findings highlight the urgent need for institutional interventions, including policies to limit after-hours communication, flexible work arrangements, and accessible mental health support. Such measures aim to mitigate stress and promote work-life balance, ensuring a healthier professional environment for academicians. This study contributes to the growing discourse on the psychological implications of digital connectivity in academia and offers actionable strategies to support mental health and well-being in educational institutions.

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Title notes ( 4 )

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Thesis	UMPLIB PEKAN	FIST .N39 2025 r Bc. (Browse shelf(Opens below))	Not for loan		T000003624

Faculty of Industrial Sciences and Technology

Final Year Report (Bachelor of Occupational Safety and Health ) -- Universiti Malaysia Pahang Al-Sultan Abdullah - 2025

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Professional contacts have changed dramatically because of the increasing use of digital communication technologies, especially WhatsApp, but the lines between work and personal life have also become hazier. The psychological effects of academicians at Universiti Malaysia Pahang Al-Sultan Abdullah (UMPSA) using WhatsApp for workrelated purposes beyond office hours are investigated in this study. A cross-sectional survey was used to gather information from 30 academics about how they felt about communication after hours and how it affected their mental health. To measure psychological consequences, the Depression, Anxiety, and Stress Scale (DASS-21) was utilised. The findings show that 56.7% of respondents said they received work-related communications on vacations, 70% said they received them on weekends, and 86.7% said they received them when off-duty. Remarkably, 30% of participants thought that after-hours communication had a detrimental effect on relationships with coworkers, and 33.3% of participants found it to be stressful. Significant correlations between mental health outcomes and variables like income level, chronic illness, and job grade were found through analysis; participants with chronic conditions and those with higher job grades were more susceptible to stress, anxiety, and depression. The findings highlight the urgent need for institutional interventions, including policies to limit after-hours communication, flexible work arrangements, and accessible mental health support. Such measures aim to mitigate stress and promote work-life balance, ensuring a healthier professional environment for academicians. This study contributes to the growing discourse on the psychological implications of digital connectivity in academia and offers actionable strategies to support mental health and well-being in educational institutions.