Stakeholder relationship management [electronic resource] : a maturity model for organisational implementation / Lynda Bourne
Material type:
TextPublication details: Farnham, England : Gower ; Burlington, VT : Ashgate, c2009Description: 1 online resource (xx, 215 p.)ISBN: - 9780566091933 (electronic bk.)
- 0566091933 (electronic bk.)
- 9780566088643
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
E-book
|
UMPLIB GAMBANG | HD2741 .B68 2009 (Browse shelf(Opens below)) | 1 | Not for loan | 0000056076 |
Description based on print version record
Includes bibliographical references and index
Why stakeholders matter -- Who can be stakeholders? -- The right stakeholders -- Mapping stakeholders -- Measuring stakeholder attitude -- Monitoring the engagement -- Effective implementation -- Defining organisational readiness -- Implementation guidelines
Mode of access: Internet