CRM at the speed of light : essential customer strategies for the 21st century / Paul Greenberg

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Material type: Text

TextPublication details: New York: McGraw-Hill, 2004Edition: 3rd edDescription: xviii, 760 p.; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .G73 2004 (Browse shelf(Opens below))	1	Available		0000008997