Customer relationship management : creating competitive advantage through win-win relationship strategies / Kaj Storbacka, Jarmo R. Lehtinen

By:

Contributor(s):

Material type: Text

TextPublication details: Boston : McGraw-Hill, 2001Description: 160 p. : ill. ; 25 cmISBN:

Subject(s):

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .S76 2001 (Browse shelf(Opens below))	1	Available		0000021891