A culture of rapid improvement : creating and sustaining an engaged workforce / Raymond C. Floyd
Material type:
TextPublication details: Boca Raton : CRC Press/Taylor & Francis Group, c2008Edition: 1st edDescription: xxviii, 295 p. : ill. ; 24 cmISBN: - 9781563273780
- 1563273780
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
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UMPLIB GAMBANG | HD58.8 .F57 2008 (Browse shelf(Opens below)) | 1 | Available | 0000034641 |
"A Productivity Press book."
Includes bibliographical references and index
Foreword / H. Eugene McBrayer -- Industrial culture: the human side of change -- Strategy: the values and beliefs of an industrial culture -- Making your cultural values personal -- Quality stations: the rituals of your culture -- The objective elements of engaging people -- The subjective elements that disrupt engagement of people -- Understanding the theory of industrial culture -- The social design of a new culture -- Valuing individuals -- Managing emotion at work -- How communication reflects your culture -- Measuring the performance of small events -- Managing the competence of your employees, especially in business-critical roles -- Phase I: the first six months -- Phase II: the second six months -- Phase III: the third six months -- Phase IV: the fourth six months