You can't win a fight with your client and 49 other rules for providing great services / Tom Markert

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Material type: Text

TextPublication details: New York : HarperCollins Pub., 2007Description: 118 p. ; 19 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .M37 2007 (Browse shelf(Opens below))	1	Available		0000045038