Universal and accessible design for products, services, and processes / Robert F. Erlandson.

Includes bibliographical references and index.

The time has come -- Design: universal design/accessible design/adaptable design -- Disability, laws, and accessible design -- Disability and design -- Accessible design -- Universal design principles, strategies, and examples -- Hierarchical structure of universal design principles and implications for the design process -- Ergonomically sound -- Perceptible -- Cognitively sound -- Flexible -- Error-managed (proofed) -- Efficient (muda elimination) -- Stable and predictable -- Equitable: transcending, integrating -- Universal and accessible design in the workplace -- The world wide web : accessibility and universal design -- Ethical considerations and conclusions -- Ethics and universal design -- Universal and accessible design from a social and political perspective.