Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone
Material type:
TextPublication details: New York : American Management Association, c2007Edition: 2nd edDescription: vi, 230 p. ; 24 cmISBN: - 0814473857
- 9780814473856
- Coaching, counseling and mentoring
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
|
UMPLIB GAMBANG | HF5385 .S76 2007 (Browse shelf(Opens below)) | 1 | Available | 0000046493 |
Includes index
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk :"should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader