Insights to performance excellence 2004 : an inside look at the 2004 Baldrige Award Criteria / Mark L. Blazey

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Material type: Text

TextPublication details: Milwaukee, Wis : American Society for Quality , c2004Description: xvi, 361 p. : ill. ; 28 cm. + 1 CD-ROMISBN:

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Insights to performance excellence 2004 [electronic resource] : an inside look at the 2004 Baldrige Award Criteria

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD62.15 .B53 2004 (Browse shelf(Opens below))	1	Available		0000040548
Accompanying Material	UMPLIB GAMBANG	CD 3669 \| HD62.15 .B53 2004 (Browse shelf(Opens below))	1	Available		0000040549

Includes index

System requirements: some files require Adobe Acrobat reader, MS Word, MS Excel to view; CD-ROM drive