The ROI of human capital : measuring the economic value of employee performance / Jac Fitz-enz
Material type:
TextPublication details: New York : AMACOM, c2009Edition: 2nd edDescription: xxiii, 312 p. : ill. ; 24 cmISBN: - 9780814413326 (hardcover)
- 0814413323 (hardcover)
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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UMPLIB GAMBANG | HD4904.7 .F58 2009 (Browse shelf(Opens below)) | 1 | Available | 0000043567 |
Includes bibliographical references and index
Human leverage -- How to measure human capital's contribution to enterprise goals -- How to measure human capital's impact on processes -- How to measure human resources' value added -- End-to-end human capital value reports -- Human capital analysis : the leading edge of measurement -- Predictive analytics : leading indicators and intangible metrics -- How to measure and value improvement initiatives results -- Outsourcing : a new operating model? -- How to change the game -- Eleven principles, seven skills, and five metrics