Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis

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Material type: Text

TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c2010Edition: 6th edDescription: xvii, 634 p. : ill. ; 29 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD62.15 .G64 2010 (Browse shelf(Opens below))	1	Available		0000044096

Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006

Includes bibliographical references and index