All for one : 10 strategies for building trusted client partnerships / Andrew Sobel

Includes bibliographical references and index

Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing ten integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion: Implementing the ten strategies