Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs
Material type:
TextPublication details: Thousand Oaks, CA : Sage Publications, Inc, 2012Edition: 3rd edDescription: xv, 231 p. : ill. ; 23 cmISBN: - 9781412983105
- 141298310X
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
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UMPLIB GAMBANG | HD49 .C66 2012 (Browse shelf(Opens below)) | 1 | Available | 0000059625 |
Includes bibliographical references (p. 199-218) and index
A need for more crisis management knowledge -- Effects of the online world on crisis communication and crisis management -- Proactive management functions and crisis management -- The crisis prevention process -- Crisis preparation: part I -- Crisis preparation: part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Epilogue: lessons and challenges for crisis communication