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What the customer wants you to know : how everybody needs to think differently about sales / Ram Charan
Material type:
TextPublication details: New York : Portfolio, 2007Description: 178 p. : ill. ; 21 cmISBN: - 1591841658
- 9781591841654
Contents:
The problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
|
UMPLIB GAMBANG | HF5438.4 .C43 2007 (Browse shelf(Opens below)) | 1 | Available | 0000050965 |
Includes index
The problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level