Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons

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Material type: Text

TextSeries: McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York : McGraw-Hill, c2011Edition: 7th edDescription: xvii, 541 p. : ill. ; 29 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB PEKAN	HD9980.5 .F58 2011 (Browse shelf(Opens below))	1	Available		0000064353