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Solving employee performance problems : how to spot problems early, take appropriate action, and bring out the best in everyone / Anne Bruce, Brenda Hampel, Erika Lamont

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill, c2011Description: xvi, 253 p. : ill. ; 24 cmISBN:
  • 9780071769075 (alk. paper)
  • 0071769072 (alk. paper)
  • 9780071769914 (ebk.)
  • 0071769919 (ebk.)
Subject(s):
Contents:
Set expectations to avoid performance issues -- The four-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 in real situations -- How leaders can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates, and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Open Shelf Open Shelf UMPLIB PEKAN HF5549.5.P35 B78 2011 (Browse shelf(Opens below)) 1 Available 0000066060

Includes index

Set expectations to avoid performance issues -- The four-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 in real situations -- How leaders can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates, and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization

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