Service intelligence and service science : evolutionary technologies and challenges / Ho-fung Leung, Dickson K.W. Chiu, and Patrick C.K. Hung, editors

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Material type: Text

TextPublication details: Hershey, PA : Information Science Reference, 2011Description: xx, 309 p. : ill. ; 29 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB PEKAN	QA76.758 .S47 2011 f (Browse shelf(Opens below))	1	Available		0000072214

Includes bibliographical references and index