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Lean sigma methods and tools for service organizations : the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, Richard Fleming
Material type:
TextSeries: Service systems and innovations in business and society collectionPublication details: New York : Business Expert Press, c2012Description: 125 p. : ill. ; 23 cmISBN: - 9781606494073
- Story of a cruise line transformation
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
|
UMPLIB PEKAN | TS156.6 .M68 2012 (Browse shelf(Opens below)) | 1 | Available | 0000081677 |
Includes bibliographical references and index